An LED lights energy saver distributor:


•	Provides accurate information to public and internal clients in a clear, courteous and professional manner.
•	Participated in weekly meetings. Gathered statistical information incorporating
•	competitor strategy analysis, sales trends and market changes
•	Knowledgeable and friendly approach led to client referrals and deal closures
•	Listens, questions and analyses to determine underlying needs of customer concerns. Rectify wherever possible, the customer concerns. Apply a wide variety of service and program guidelines in resolving concerns which are based on knowledge of HRM services and knowledge of needs of the clients. 
•	Assist in conducting customer satisfaction surveys for internal business units and/ or service marketing with external customers. 
•	Assist in quality assurance initiatives by coaching other sales staff to improve the quality of responses provided.
•	Assists the continuous trainer with learning process for new sales staff and provides feedback to trainer for improvement of trainer program.
•	Prepares a variety of reports, including statistical analysis, sales report and handling of technical data.
•	During emergency situations, worked on short notice.
•	Undertake administrative responsibilities such as faxing, typing and general office procedures as required within the organization.
