with clients to ensure successful implementation.
• Assist clients in utilizing new IT products and services.
• Focus on excellent customer service, client needs and goals to ensure quality customer service.
• Interact with various departments for enhancing internal processes and productive
environment.
• Collaborate with various support teams to control potential risk and identification of issues
related to organizational products and services.
• Collaborate with the client project team in order to maintain a continuous knowledge of project
status and smooth service delivery.
• Ensure customer site readiness & prerequisites for new IT implementation.
• Assign projects to partners and provide assistance & guidance.
• Monitor HPE Partner’s delivery progress
Accomplishments:
• Efficient implementation of 600+ installation deployments.