Proficient with MS Office programs – PPT, excel, project management • Excel in Dispute Management, Risk Management, Chargebacks & Fraud management • Ability to leverage cross-program/functional opportunities and lessons learned • Demonstrate follow-through ability to coordinate and communicate complex issues • Proficient in using World pay tools- Pazien, Amex, Merchant Admin Interface (MAI), Dispute resolution center (DRC), Dispute management system (DMS), Risk management system (RMS),Pay Pal US, Pay Pal Singapore, American Express, Authorized.net • Operations management, Reports generation and analysis • Design Software: Catia V5 and Unigraphics • Microsoft Office 2010 • Knowledge of Aero Engine Process shop: Plasma Spray, Vacuum Brazing, Plating, Painting, Glass Beed Peening, Epoxy Coating