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	I have nearly 2 years rich experience on Avaya Contact Center Products such as, Avaya IP Office Contact Center, Avaya Contact Center Select, Avaya Aura Contact Center and hands on experience on Avaya PBXs such as Avaya IP Office, Avaya Communication Manager.</p>
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	I have done training on AVAYA products - ERS 3500 switches, Avaya Aura Session Manager, System Manager, Avaya Scopia XT 5000 and XT desktop server</p>
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	I have done AVAYA Pre-Sales and Sales certification (APSS &amp; APDS). I&rsquo;m also Avaya Certified Solution Specialist (ACSS) for Avaya IP Office.</p>
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	I have knowledge on VOIP, H.323, SIP &amp; WebRTC.</p>
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