•	Ensure that all walk-in customers are attended and identify their needs by listening and establishing a rapport. 
•	Monitors and ensures that the delivery process requirements are met in order to ensure customer satisfaction
•	Motivates the sales team to maintain high morale to achieve the highest level of customer satisfaction.
•	Ensuring that accurate customer data is kept in administrative databases. 
•	Maintains a prospecting system to ensure additional business and contribute to achievement of sales targets.
•	Evaluates performance of the sales consultant and recommends appropriate action to Sales Manager to improve sales performance.
•	Monitors and review sales performance versus the set target and provides support to sales team (i.e. assist them in closing difficult sales deals) in order to ensure its achievement.
•	Ensure that vehicle display are neat and tidy at all times.

