?	Insure that customer retention levels are high and responsible for budgeting customer retention campaign.
?	coming up with new initiatives, improving customer care processes, and analyzing campaign outcomes Developing Admission and registration mechanisms
?	Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
?	Deal directly with customers either by telephone, electronically or face to face.
?	Assist sales team in business acquisitions, planning, retention and management.
?	Developed programs for improving the work, which we accomplish. Developed strategies to implement these programs.
?	Managing client relationships to build a reputation for excellent service and generate repeat business.
?	Obtain and evaluate all relevant information to handle product and service inquiries