•	Responsible for managing operations and leading a team of 15 team members
•	Responsible for relationship building with Sales Managers of EMEA and Americas regions
•	Responsible in removing process gaps by building effective corrective and preventive controls
•	Develop and maintain reports towards quarterly revenue generation and share it with management
•	Validating of Hardware orders based on region specific statutory guidelines
•	Conduct regular process training and sharing process updates
•	Address Sales teams challenges and provide appropriate solutions
•	Conduct on-boarding and off-boarding of staff