•	Identifies and resolves problems in a timely manner gathers and analyzes information skillfully.
•	Managed difficult or emotional customer situations; responds promptly to customer needs; responds to request for service and assistance; meets commitments.
•	Speaks clearly and persuasively in position or negative situations; listens and gets clarification, Responds well to questions of clients.
•	Meets productivity standard; complete work in timely manner; works quickly.    
•	Accounts for money coming into the treasurer’s office.
•	Prepares necessary weekly and monthly reports.
•	Prepares reports and studies as assigned.
•	Follows instruction, responds to management direction; takes responsibility for own actions; keeps commitments. 
