Coordination of all Acer services in Wayanad district and provide technical support for Organization and End users, warranty support for all Acer products (Desktop, Laptop, server, projector and Acer projects) Managing Acer database ASP module
Analyze Technical Issues. Application Support. Assess Customer Support Needs Escalate Issues. Explaining Technical Information Clearly with the team members. Promoting Additional Products and Services. Resolve Customer Technical Issues. Answer Calls. Decision Making. Respond to Email. Writing Clear and Concise Emails, Memos and Report. Service center managing and trained to team members achieving the required Target Monthly and weekly basis

