Analyzed customer’s needs, proposed accurate solutions including service, maintenance, road assistance, insurance and financing
Gather information about competitors and market trends
Build a good relationship with customers (individuals – corporate)
Assists in handling credit applications in accordance with policy and procedures.
Acknowledges customer complaints and ensure their proper handling.
Maintains and develops an accurate and up-dated customer data base and register over offers and quotations.
Seeks and continuously develops knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the department and division.