Worked in all collection units; Front end, Mid-Range, Hard Core, recovery & legal unit & the skip tracing unit.	
•	Inducing Delinquent & Over the limit customers to make their payments on time by Customer education, problem resolution, making effective arrangements with customers & scheduling their payments. 
•	Presenting the security checks, sending the legal notice, Preparing and filing legal actions & police cases against delinquent customers.
•	Tracing non-contactable & skipped customers in & out of the country, locating and contacting them and recover their pending dues.
•	Arranging monthly Written off case report, and collection and recovery MIS and reports.
