?	Manage and troubleshoot the problem with CISCO switches, creating VLAN, Trunk and Voice VLAN. 
?	Monitor day to day internet utilization, traffic, bandwidth and connectivity.
?	Monitor & troubleshoot wireless network. Guest and staff WIFI configuration
?	Monitoring, and troubleshooting of Local Area network (LAN) and network cabling.
?	Configure new hardware Desktop, Laptop, AIO devices. Install Operating System, software’s and update packages as per organization standards.
?	Troubleshooting the both hardware and software related problem.
?	Installing, updating and monitoring Kaspersky Endpoint Security. Make sure all system is up to date with latest signature.
?	Configuring and managing IP Telephony Avaya, services like call forwarding, call baring, Local, Extn and International calling services.
?	Installing, managing, and troubleshooting MFC printers (Scan to email, Scan to folder). Monitor printer counters, Weekly utilization reports etc. 
?	Troubleshoot the issue of SharePoint and OneDrive synching issue.
?	Administering Suprema Biometric and time attendance system (Enroll users, generate reports, leave details etc.)
?	Manage conference and meeting room, conferencing devices. Make sure to test audio, video, projector and TV’s are working on daily basic.
?	Troubleshooting the machines problems using remote access services like windows remote desktop, Team Viewer etc.
?	Responsible for the day-to-day maintenance and operation of systems. Take steps to preventive and corrective maintenance of Infrastructure.
?	Monitor ticketing system for new tickets and work-items. Update existing tickets. 
?	Managing all AMC contracts for hardware’s and software’s and communicate for support if required.
?	Maintaining hardware and software inventory (serial no, service tag, warranty and vendor details, contacts etc.). and maintain corporate level Asset Tag’s.
