Authorizes charges to be made for late departures and/or compliments on them.
Promotes and maintains good public relations
Assists reception, business centre, cashier, concierge and bell captain during they are busy.
Answers guests inquires, handles complaints and attend to the needs of the guests.
Approves and sign for allowances, rebates etc., as required by Front Office Cashier
Operates the front office computer system in order to assist front office attendants.
Assists in handling room lock problems.	
Prepares and checks for VIP’s arrival and escorts guests to rooms.
Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
Handles guest complaints and other related problems and reports on the Assistant Manager’s log book


