?	Installation of operating systems like Windows XP/2000/windows7, Windows Server 2012 etc.
?	Getting calls from users and resolve the Incidents and Service Requests.
?	Using Maximo  & Remedy tool find the user issues and managing team for resolving the user issue by call and Remote support.
?	Troubleshooting and managing Hardware Devices.
?	Configuring and Troubleshooting Network Printers.
?	Periodically preparing Basic Hygiene Dashboard Report on lotus notes
?	Providing S/W Client Installation report.
?	Preparing Symantec Antivirus Updates report on Monthly basis.
?	Installation of VPN client, configuration and troubleshooting 
?	Troubleshooting with remote computers through net meeting
?	Installing, Configuring & Administering Client Operating Systems – Win XP\2000\win7
?	Installing antivirus software’s like Symantec, McAfee etc.
?	Configuring and Troubleshooting MS Outlook Mail client .
?	Troubleshoot hardware, Network as well as software problems.
