SUMMARY:
Work includes a broad range of responsibilities as per standards such as compiling reports, furnishing information, scheduling meetings, preparing agendas, responding to correspondence and discretion in completing assignments. In addition, handle new contracts and lease execution for the existing tenants and payments. In charge of handling b.com extranet and mini site online booking engine. Responsible for assisting the Apartment manager and Hotel manager includes leading and managing all sections of the Residence Front Office department in order to ensure the highest standards. Oversee all areas of the Residence operation in the absence of Apartment manager and Hotel manager and make effective decisions by using sound judgment in guest related situations.
JOB PROFILE:
•	Handling 12 Commercial Property/Shops and 186 Apartments.
•	Handle online travel agents B.COM extranet and mini site online booking engine such as; (Booking.com, Agoda.com, Bookassist and DOTW).
•	Reported directly to the Hotel Manager regarding monthly sales.
•	Interacts with clients through organized meetings and site inspections.
•	Proactively manages corporate accounts and ensures an account strategy is followed for all main accounts targeted.
•	Drives business from managed accounts both from individual enquiries.
•	Focuses on individual and corporate accounts.
•	Manages the implementation of the apartment sales strategy to ensure all facilities and services are aligned according to budget guidelines.
•	Understands the overall UAE market as well as competitors’ strengths and weaknesses, economic trends, and supply and demand.
•	Uses negotiating skills and creative selling abilities to achieve set goals.
•	Reviewed entire inventory lists on a daily basis to keep track of inventory flow.
•	Move throughout the property to conduct site inspection.
•	Maximize revenue by selling all facets of the apartment, both orally and in written form to previous, current and potential clients. And meet with and entertain clients.
•	Identify sales best practices and implement process improvements to increase productivity and efficiency.
•	Evaluates potential business for existing and new markets.
•	Understands forecasting and month end reports and assists with these when needed.
•	Builds strong relationships and loyalty with top producing clients and maintains professional integrity
•	Establish relationships with prospective tenants through prospecting, referrals, email inquiries and previous client base to exceed personal and company sales goals.
•	Make travel agents booking and maintain the allotment on both the opera inventory as well as the extra net. Conduct site inspection for all guests and tenants. 
•	To do follow up on in-house tenants to renew the lease agreements, to type and file the
new contract and to follow up on payment and clients or company signatureaccording
to the hotels policy and procedure (Leasing Procedure).
•	Handling Apartment and Villa Reservation, to confirm the reservation with the client and to follow up on method of payment and contract or confirmation letter signed by the client or company according to the hotels policy and procedure (Leasing Procedure).
•	Liaisewiththeowner’srepresentativeadministrationofficeforpayments, contract executionsandotherleaserelatedmatters.
•	Coordinateandfollowupthetenantspaymentsanddue dates.

•	Ensurecorrecthand-overofreceivedcheque’sandcashmoneytotheGeneralCashierto bedepositedtothebank.
•	Accuratelyandpromptlydistributeallincomingmails, memosandinternal correspondence.
•	TosubmitrequisitionforOfficeSuppliesthroughScalaonamonthlybasis.
•	Ensuringthatanyconcernsorcomplaintsaredealtwithappropriately.