•	Developed & scheduled FM program to organize & monitor all the routine services & preventive maintenance tasks including MEP, HVAC, civil & joinery, lifts servicing, cleaning & pest control.
•	Built long term relation with all the corporate & individual clients by addressing their issues and complaints as per defined service standards.  
•	Supervised the maintenance and customer services team, oversee daily service requests/complaints & inspections,  verifying quotations, ensured timely rectification & quality control. 
•	Ensured efficient utilization of facility maintenance supervisors & labor staff.
•	Involved in outsourcing and finalizing service level agreements(SLA), ensured the services are as per defined agreements (lifts, sliding doors, fire safety systems, CCTV). 
•	Negotiated contracts to optimize delivery and cost saving, calculate and compare costs for goods and services to maximize cost effectiveness.
•	Planned and executed the renovation of buildings' interiors & exteriors, paints, tiles marbles, lighting.
•	Oversee facility modifications, including obtaining estimates on equipment, labor, materials and other related costs and requirements
•	Managed the procurement & logistic activates in order to minimize the cost with quality standards.
•	Scheduled required routine maintenance and servicing of all the machines, equipment; controlling and monitoring the usage compliance with the manuals. 
