•	Dealer management for the aftermarket segment 
•	Monitoring management workshop in dealer
•	Customer follow up
•	Claim handling
•	Offering customized fleet service for demand generation & Repeat demand of tyres by visits to various markets across pan India as a team & perform perception building activities
•	Plan & conduct service camps & customer meet as per market requirement
•	Troubleshooting with fleet major problems
•	Testing the newly launched tyres on various transporters
•	Handling OEM and customer complaints 
•	Co-ordination with OEM regarding warranty and quality issues
•	An interface between R&D and market by providing valuable & relevant market information on domains such as Product Performance, technical issues, competitor product performance and Vehicle dynamics
•	A techno-commercial profile which demands thorough Technical knowledge on tyres (TBR) & vehicles with knowledge on Service & marketing
•	Quality assurance for the product in the market 
Major activities handled:
•	TBR Initiative Drive
•	Organizing customer meet, service campaign & training 
•	Privilege customer data software implementation
•	Network expansion
•	Handling fleet owners
•	Alignment of the vehicle
•	Inspection of the vehicle terminology, in which tyres gets mounted
•	Continuous observation is made on tyres for OEM fitment 
