? Receives incoming calls from Dish Networks Subscribers all over United States of America.  
? Offers in-house products such as new additional telephone line, internet connection and cellular  
    phone postpaid plan.  
? Answer customer’s questions about company accounts and products.  
? Explain company’s products.? 
? Creates fault ticket and endorse to fault management group for proper handling.? 
? Assist customers with phone payments, address updates.? 
? Gives accurate update to the clients who is making a follow up from previous transaction.? 
? Sends email endorsement to other work group if the clients concern is not for repair.? 
