• Worked in F&B Department in different Units,(Cashier and Night Shift In-charge at Zamana Restaurant- 24 Hour Coffee Shop, Order Taker at Room Service, Cashier, Order Taker and Shift In-charge at Rakaposhi ~Pastry Shop, Shift In-charge at F&B Pantry and have experienced of F&B Banquet Unit).
• Practice in customer development without failure.
• Handling guest complaint effectively and efficiently
• Deep knowledge of Events operation management (Wedding, Birthday, Marriage Ceremony and National Days).
• Knowledge about Food and beverage, hospitality amenities, features and all other services offered by the hotel.
• Deal with Micro and Debts.
• Also have knowledge about Fidelio.