• Managing and directing operations across twenty stores in the Poland and Czech Republic. Covering an area of 1,800m2 with a €23M annual turnover, managing a team of approximately 120 employees
• Playing a key role during strategic account service management, sales forecasting, demand planning and budgeting activities
• Leading negotiations for the company to secure contracts that ensure a balance of both value and risk (IRR)
• Main company representative and first point of contact to all external business figures, with the exception of a few issues handled by members of the Board
• Responsible for developing and implementing a comprehensive long term company business plan; policies, targets, objectives and company development plan in line with agreed upon strategy
• Creating and distributing an operations manual to ensure complete adherence to all strategies across all activities
• Undertaking full financial control and monitoring of annual budgets; capex, P&L reports, KPI, etc.
• Overseeing the development of a seasonal collection for sale in all stores: shoes, clothes and accessories
• Liaising and communicating effectively across multiple departmental levels to support the Financial Manager, IT Manager, HR department and the Marketing department