? Map out annual training plans for management, HR, customer support and more
? Design and develop training programs (outsourced and/or in-house)
? Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job
training, professional development classes)
? Market available training to employees and provide necessary information about sessions
? Conduct organization-wide training needs assessment and identify skills or knowledge
gaps that need to be addressed
? Use known education principles and stay up-to-date on new training methods and
techniques
? Design, prepare and order educational aids and materials
? Assess instructional effectiveness and determine the impact of training on employee skills
and KPIs
? Gather feedback from trainers and trainees after each educational session
? Partner with internal stakeholders and liaise with experts regarding instructional design
? Maintain updated curriculum database and training records
? Orientation Plan and carried out session from 9 to 6.
? Manage and maintain in-house training facilities and equipment
? Research and recommend new training methods.