Managing warranty administration activities inclusive of getting necessary claims approvals & sanctions for the vehicles from the senior authorities.
Prepare and maintain all warranty documents according to distributor and manufacturer requirements.
Documenting and maintaining various reports to ensure proper functioning of the operations.
Reviewing the submitted all service warranty claims for dealership reimbursement; reconciling warranty claim statement and note any discrepancies.
Maintaining the tools and equipment.
Served as a Express Service Supervisor with a target of completing the periodic service of vehicle within 1hour.
Ensure the department SOP are adhered to at all times.