Correspond daily with Customers via Calls, Emails & Faxes. Clarify and Resolve customer queries and cross sell products. Handle incoming and outing cheques.
Approve customer cheques towards the credit card security payment and forward to operation department after collating all cheques daily.
Distribute Data for calling among the team (MIS).
Collate and create daily, weekly and monthly reports . Coordinating with Aramex to re-courier cards, deliver vouchers and pick up pending documents from customers.
