Maximize labour efficiency and workshop profitability by introduction of Technical cell concept.- 
Regular visit to Oman & Saudi Arabia to provide Aftersales support for ZNA Range of vehicles.
Attending difficult problematic vehicles for the repeatedly reported problems or a unique problem as the case may be.
Monitoring warranty related issues across &  analyzing warranty trend.
Initial Quality control activities on all new models for 6 months by monitoring Quality of the product and updating manufacturers through Technical Reports.
Service manual ordering & corrections to be notified