•	Assisted delayed and unattended or mishandled customer customers coming and connecting at Qatar Airways flight 
in DOHA
•	Aided in transferring the clients on other flights according to the convenience 
•	Furnished the presentation of procedures and equipment required in the event of an emergency
•	Accounted for re-issuance of the tickets, dispensed them the compensation and the other travel benefits and allowances as per the company’s policies and norms
