Responsibilities include providing a platform for business planning team with impact assessment and feasibility study for a product design in telecommunication service sector; holding strong stakeholder communication; bridging the gap between the product development team and the end users; other responsibilities include:
? Running store audits, contract compliances, staff training effectiveness checks, store NPS performances, monitoring store merchandising, evaluating sales and operation performances;
? Monitoring stock levels and stock rotations by managing Inbound and outbound logistics and designing robust procuring, warehousing, distribution and transportation cycles at a regional level;
? Analyzing the regional service delivery reports to formulate a business plan and modulate the NBA (Next Best Activity). Parameters for analysis include the service geo-location details, customer segment type, churn risk type, data usage profile, service fault type and frequency, turnaround time, retention cost, prevalent and offered sales campaigns, current network events, past data, NPS modeling and post-sales activities;
? Analyzing the in-market and retired campaign offers with available sales information to establish and study the change in Supply- Demand curve and facilitating new product development to ensure the end users are offered with the best tailor-made telecommunication service offers; 
? Working closely with National product development team, transition managers, manufacturers, business analysts, technical operations and customer service strategy teams to develop a strong sales and pricing strategy with competitive market positioning; and
? Liaising with State Manager and Business development team to acquire and retain customers through effective planning and analyzing various industries and consumer trends and schedule a timely launch ofcampaigns targeting specific customer segments.