? Distribute the repair orders to the Express Service Technicians depending on    appointment basis.
?  Monitor the progress of services by following up directly with service teams.
?  Coordinate with Quality Testers to conduct final inspection on vehicles before release to customers.
?  Update the Reception Team as to status and timing of repairs to facilitate their communication with customers.
?  Ensure that repair order estimates for additional repairs are forwarded in a timely manner to Service Advisors to gain approval for the repairs.
?  Monitor the workflow and make adjustments as necessary to improve efficiency.
?  Prepare all required reports 
?  Load ‘work-in-progress’ data into the SAP system to enable Technicians to clock repairs within required timings.
? Monitor the parking lot space availability and coordinate with the Drivers to maximize capacity.