•	Business development in terms of technical support for hp printers
•	Revenue generation through client acquisition and retention
•	Technical Troubleshooting 
•	Working on overall experience of a Customer with hp resulting in more no of Customer  Satisfaction survey
•	Generating revenue for hp through up selling/cross selling.
o	Achievements
?	CSAT score always above target.
?	Excellent revenue generator for HP.
?	Got many goodies and certificates for revenue generation.
?	Was awarded the certificate for the 4th best senior associate for the Quarter Aug 2010 – Oct 2010.
