Responsible for the entire management and achievement of spare parts, labor, and oils sales target 
Meet the clients and listen their concerns and requests and make sure of them through test drive and some initial examination if it could be done with no tools or lifters
Make look around for the vehicle for any external damage and any inoperative function and inform the client
Make repair orders after clarify the client’s concerns to be understood by the workshop personnel
Estimate an initial cost including spare parts and labor cost
Check with the workshop the vehicle status and every action they took towards the client’s concerns
To keep on contact with the client for the approvals of repairs as well as the operations have been done on the vehicle
Handle the vehicle to the client explaining both the repair and the cost
Follow up the warehouse for the lost sales have been done and contact the CRM department as soon as the spare part become available
