Derivatives – OTC Trade booking and Calypso Static data :

Calypso is a global solution for trade capture, confirmation, cash settlements and instructing third parties (via SWIFT). It is used to support middle office and back office services to investment managers for derivatives OTC products.
•	Cross training team to have sufficient backup and to have rotation of tasks for knowledge retention
•	Ensuring of up-to-date procedures, maintaining skills matrix for new joiners
•	Having 1 to 1 meetings with the team to motivate, set objectives, planning career progression for the team, addressing any conflicts
•	Recruiting right people and ensuring them to gain sufficient knowledge
•	Scheduling team meetings to share the updates and perform the work allocation
•	Preparing the monthly KPI’s and presenting them in monthly service review calls with spoke locations, representing the team in hub-spoke calls
•	Keeping an eye on volume and efforts to ensure team is not overloaded and if required reorganize the workflow or to propose for additional FTE
•	Driving the process efficiencies and strategic projects
•	Performing performance reviews, annual appraisals and CRP
•	Handling escalations and maintain the good relationship and trust with internal and external departments