Banglalink Digital Communications Ltd. (November 1997 - November 2016).

Head of Regulatory Quality Assurance – Corporate & Regulatory Affairs (Apr 2016 to Nov 2016)
•	Responsible for overseeing all operational areas pertaining to Licensing, Network Spectrum, Numbering and Quality of Service Internal Audit, Interconnection, Wholesale Business, Corporate Responsibility and Lawful Interception Cell, Report Submission Checking, Intimation, NOC Submission Checking, Payment Follow-up, directives from BTRC, Government. 

Associate General Manager – Wholesale Business – Government Relations & Regulatory Affairs (Feb 2015 to Mar 2016) 
•	Fulfill Technical requirements and ensure adherence to SLAs and wholesale KPIs by interfacing and coordination with sales, technical teams and clients, facilitate FON leasing & Site Sharing. Guide & share technical knowledge with wholesale business team, maintain activity reports and documentary records, preparing of invoice according to BTRC and Banglalink policies & Guidelines.

Associate General Manager – BSS Operations – Operation & Maintenance (Apr 2013 to Jan 2015)
•	Managed the operations of BSS Elements in the assigned region/ zone, supervised timely and efficient corrective and preventive maintenance, developed and utilized budget for assigned region, oversaw the acceptance testing of new rollout sites and regularly provided reports to department’s management, with the objective of maintaining overall network service availability and quality of assigned/ responsible zones as per the SLA WITHIN the limits of O&M strategy, directives from senior management, and corporate policies & procedures.

Senior Manager, Manager, Assistant Manager, Senior Engineer, Engineer – Supervision (NOC) – Operation & Maintenance (Feb 2004 to Mar 2013)
•	Managed 24x7 surveillance of network alarms and notifications to ensure network availability, MTTR, SLA and quality.
•	Maintained 100% supervision for all Network Elements (Switches/HLR/Router – Siemens, Huawei, Motorola; BSS – Siemens, Huawei, Ericsson; IN – Siemens; VMS – Alcatel; Transmission – NEC, Siemens, Huawei; VAS equipment’s of many Vendors 24*7.
•	Ensured communication with O&M and subcontractor teams to ensure minimum MTTR.
•	Coordinated with O&M team to achieve O&M availability target.
•	Achieved division objectives within the budget.
•	Responsible for shift duty 24*7 schedules and performance of Network Management Center and network performance report of banglalink, a GSM mobile operator.
•	BSS filed operation for preventive and corrective maintenance of Ericsson BTS.

Senior Sub-Assistant Engineer/ Sub Assistant Engineer – Sheba Telecom (Nov 1997 to Oct 2004)
•	Network Monitoring Center
•	DG maintenance, WLL Network

Latest Project: Preparation of Startup Digital incubator Project from May 2016 to Oct 2016: A project with Bangladesh Government ICT Ministry and VimpleCom (Banglalink) part of Corporate Social Responsibility for new IT entrepreneur of Bangladesh inaugurate on 27 July, by Honorable ICT adviser to Prime Minister, ITU Secretary General, VimpelCom Co-Founder, Minister ICT, Minister Telecom, Chairman BTRC, Secretary ICT, Dhaka City Mayor and gusts of Bangladesh.  
