JOB PROFILE:
•	Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

•	Helping with training and development and Financial responsibilities.
•	Understand the telephone operator board or PBX 
•	Provides paging services for hotel guests and employees. Knows what action to take when an emergency call is required.
• Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.
• Keep records of calls placed and received by all departments and recording the call charges. Update directory information on the front office software.