•	Monitors and ensure adherence to the company sales process and documentations to ensures customer satisfaction
•	Maintain a prospecting system to ensure additional business and contribute to the achievement of sales targets.
•	Handles customer request for any discount to ensure discount given are with in authorized limits as per company policy.
•	Ensure that each all walk-in customers are offered a test drive
•	Keep himself abreast with the vehicle’s feature, function and constantly improve and update product knowledge range, features and benefits 
•	Contact all customers within 48 hours of the vehicle delivery to ensure total satisfaction. 
•	Inquisitive about the automotive industry, paying particular attention to new features, technical developments, market trends, selling techniques and customer handling skills 
•	Achieve or exceed CSI objectives. This ensures customer satisfaction and thereby repeat sales 