? Planning and managing schedules allocating shipment delivery plans to ensure effective turnaround times
? Tracking Delivery associates real time to ensure deliveries reach customers on time.
? Communicating with dispatchers, retail and customers regarding outgoing orders
? Work with customers on orders, shipping, invoicing and calling customers to solicit orders
? Increased on time deliveries and reduced mileage by clubbing deliveries
? Conducted weekly meetings to educate delivery associates and drivers about updates and handling customers
? Generating reports regarding attendance, mileage of associates daily and monthly.
? Gathering, logging monitoring all purchase and delivery reconciliation
? Acting a single POC with cross functional teams - Sales, Retail, HR agencies CRM
? Assist in the development and implementation of outbound transportation programs that provide for continuous improvement