Managed the diaries of three driving specialists each day when on track, ensuring the correct cars were out and changed if need be. I provided excellent hospitality to guests, ensuring drives went out and returned on time. I used radio to communicate effectively with the team 
When working on attractions, I used direct marketing tactics to subtly persuade the public to have brand loyalty to Mercedes-Benz at any age. I used a database with information captured from visitors for email and telemarketing campaigns. I handed out promotional goods, ran daily competitions, collected feedback and engaged in face to face marketing 
