Lead initiatives to improve processes in business, organizational, and operational areas
?	Proactively contributed to several project implementations; leveraged communications skills to establish and maintain successful client relationships
	Responsible for engaging with business stakeholders, capturing business demands, provisioning services and ensuring customer satisfaction
	Serve as the interface between IT projects and customers to ensure collaboration and coordination between all stakeholders 
	Identifying, investigating, and analysing business processes, procedures and work practices
	Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
	Post production support – defect tracking and resolution of all issues to ensure BAU
	Involved in solutioning of architectural designs for OpenAPI (Rest/SOAP) in coordination with EA
	Responsible for design of Open API and implementation