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 <span ><span >Mercedes Benz Certified Service Advisor and Certified Mechatronics Engineer having 12 years experience in automotive aftersales operation dealing in passenger car, commercial vehicle and bus segments. Supervising and leading a team of 10 people, which includes technicians, denters, painters and tyre fitter to achieve the Customer Satisfaction Index and Vehicle availability targets. A Result-Oriented and Self-Motivated Service Advisor/Team Leader using analytical and methodical approach to achieve KPIs and objectives. A Team player with zeal to learn new things and determined with an energetic and positive approach and training others. High integrity and honesty, self-reliant and self-driven with a proven track record of professional and personal success.</span></span></p>