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	<strong>ITIL v3 Foundation &amp; Prince2 Certified professional</strong> offering <strong>over 20 years&rsquo;</strong> experience</p>
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	Rich experience entailing Process Optimization &amp; Program/ Project Management, IT Infrastructure Management (IT Infrastructure, SAP, HR Tools, Application Readiness)</p>
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	Specialized in: Access Management (UAM &amp; IAM), Process Management, Project Management, Information Security Audits, ITIL Framework, IT Infrastructure</p>
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	Comprehensive knowledge of ISO27001:2013, PCI-DSS &amp; BS10012 Standards</p>
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	Proven track of success in service delivery which entails incident management, customer and SOP management while working with cross-cultural teams across the globe</p>
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	Proficiency in evaluating end-user requirements, analyzing information system needs, custom designing solutions, troubleshooting for complex information systems management</p>
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	Broad based IT expert with excellence in infrastructure management (networks, systems &amp; security)</p>
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	Interfaced with top management for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance and productivity to the next level</p>
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	Strong management skills, capable of leading &amp; motivating individuals to maximize levels of productivity; knack for motivating large workforces for exceeding customer expectations in delivery of committed services</p>