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	&Oslash;&nbsp; <strong>Offering 17+ years of rich experience </strong>in directing the service quality with key focus on top-line and bottom-line profitability by ensuring optimal utilization of resources in <strong>Service Operations, Dealer Management, Client Servicing and Training in the Automotive industry</strong></p>
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	&Oslash;&nbsp; <strong>Rich experience in continuously developing value added services</strong> to enhance the after-sales service experience and create additional sources of revenue to offset the after-sales service operating cost</p>
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	&Oslash;&nbsp; Established the Center of Excellence for all the products and related issues under <strong>Hyundai Brand; pioneered a Training Center of Excellence </strong></p>
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	&Oslash;&nbsp; <strong>In-depth knowledge of automotive business,</strong> as well as advanced understanding of customer needs and wants</p>
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	&Oslash;&nbsp; <strong>Managing service center directly with 60 employees</strong> from different ethnic background &amp; managing indirectly 6 service centers in UAE for all business issues</p>
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	&Oslash;&nbsp; <strong>Proficiency in identifying current and future customer requirements</strong> by establishing rapport with potential and actual customers and other persons in a position to understand service requirements</p>
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	&Oslash;&nbsp; <strong>Exhibited excellence in cementing healthy relationships</strong> with major clients, thereby ensuring that the business has a highly differentiated image amongst channel partners &amp; end customers</p>
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	&Oslash;&nbsp; <strong>Resourceful in maintaining business relationship</strong> with clients and customers to achieve quality product and service norms by resolving their service related critical issues</p>
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	&Oslash;&nbsp; <strong>Leveraged skills in conceptualizing sourcing strategies</strong> and managing vendor development &amp; analytical assessment, to strengthen effectiveness with expertise in implementing cost saving measures to achieve cost reduction.</p>
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	Elaborate knowledge in passenger and Commercial vehicles</p>