Selling online products to the customers in US and Canada.
? Relationship Building: Build long term relationship with clients by responding
appropriately to all sales/service queries either directly received or forwarded
by the service company.
? After Sales Service: Accept & follow up on suggestions, request &
complaints received from clients, customers ensure claim requests are
serviced.
? Performance review: Proactively ensure performance review by
submitting various sales reports as per agreed frequencies in order to
ensure performance targets are achieved & exceeded, ensure meetings with
manager, team leader to agree on targets & to review performance.
? Training & Development: Participate in relevant training arranged by the
company, take initiative to keep abreast of developments in services, company
policies, procedures, sales process & organization.