•	Leads regular reviews and updates of the quality management system (Quality Management in the Automotive Industry) for the Company and conducts audits & meetings as required.
•	Review effectiveness and efficiency of Retailer Management and staff and make necessary recommendations to the subsequent director level.
•	In cooperation with the Branch Managers ensures that corrective action plans are communicated and implemented relating to Retailer Standards.
•	Assists in the development, implementation and administration of programs and standards designed to enhance the image of the retail network.