• Designation: Information Technology Engineer (May 2017 To February 2019)
• Design and deployment of network within different sites along with maintenance of whole network and security firewalls.
• Installation and maintenance of LAN and WAN networks support along with Server management and other support.
• VoIP Infrastructure Administration like (Installation, maintenance and troubleshooting VOIP system)
• Hand on Experience with VoIP telephony services providers like Ring Central USA, Vonage Residential and Business USA, Cisco USA, Mitel Telephony System UK and VTSL VoIP provider UK.
• Business development for USA Federal Government, General Services Administration (GSA), SEWP, NASA and CMAS.
• Excellent Written and verbal communications skills (able to specifically breakdown issues that arise)
• Responsible to Escalate issues in a timely manner so the issue can be resolved quickly with no downtime to the store.
• Excellent knowledge and troubleshooting experience with Cisco, MiTel, Gigaset and other telephone equipment.
• Business development for USA Federal Government, General Services Administration (GSA), SEWP, NASA and CMAS.