!! Manages and performs all the administrative functions of the Quick Lane facility.
!! Operates facility in accordance with all company policies and requirements. Supervises and monitors all work within the Quick Lane facility.
!! Ensures that work is performed in a professional manner and that all work meets customer expectations.
Quality Quick Lane (Ford Quick Service Center) is the latest assignment for Arabian Motors Group. I covered Al-Shuwaikh area exclusively starting from the construction work up to organizing the equipment and work. Established in (AMG-ford) the first non technical staff Training Center i.e. for Service Advisors, Customer Information's Officers as well as all customers facing staff, the training provided as to how to handle customer concerns along with addressing customers with effective communication skills.