<ul>
	<li>
		Highly qualified Technical Support Expert with several certifications and educational background across a broad spectrum of the IT infrastructure.</li>
	<li>
		Strong ability in identifying system vulnerabilities and security threats to determine best course of action in protecting the integrity of network systems and enterprise-level environments.</li>
	<li>
		Expertise in root-cause analysis, troubleshooting, and complex problem solving to ensure the reliability of business IT systems and networks.</li>
	<li>
		Strong background in implementing, supporting and maintaining complex IP enterprise LAN / WAN networks, Re-imaging of PC&rsquo;s, Hardware and Software Configurations, project management, operating remote desktop and solving technical issues</li>
</ul>
<p>
	Elite communicator; can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills.</p>