Reported to the General Manager and provided administrative assistance; maintains diaries and monitors the movements of General Manager
•	Preparing financial statements, reports, memos, invoices letters, and other documents.
•	Answering phones and routing calls to the correct person or taking messages.
•	Handling basic bookkeeping tasks.
•	Filing and retrieving corporate records, documents, and reports.
•	Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.
•	Helping prepare for meetings.
•	Accurately recording minutes from meetings
•	Established Company QMS and Procedure Manuals and obtained ISO 9001:2008 Certification; Responsible for the maintenance of the whole QMS process of Wires International.
•	Coordinated with in all department managers/heads in all activities not only related to Companies’ Quality Management System but also to every activities of the company as Management Representative.  
•	Maintained the Quality Management System of Wires International and ensured all the requirements of ISO 9001:2008 are established, implemented and maintained.
•	Enhanced awareness regarding customer requirements throughout the organization.
•	Conducted internal QMS audits; prepared Audit Reports and ensures on time dissemination of Audit Reports to the management and the concerned department heads/managers.
•	Ensured that personnel are aware of their responsibilities and adequately trained to perform their duties.
•	Ensured the implementation of proposed corrective/preventive actions in preventing occurrence of nonconforming processes, products and/or services. 
•	Reviewed customer needs/expectations, data analysis outputs, satisfaction & process measurements, and CIS records as related to district effectiveness and efficiency.
•	Planned, organized and conducted Management Review Meetings and took minutes of meetings.
•	Liaised with external parties on matters relating to the QMS and other company special projects, like Tamkeen for its Enterprise Support.